To start, it would be a good course of action to look at classes teaching the basics of how to operate a computer. Information for this computer training course should include things like the basics of using an operating system, how to save information on a hard drive, floppy drives (although they are quickly becoming obsolete), and CD / DVD ROM drives. It is a good idea in the computer training course to also learn some basics about the internal operation of the computer (i.e., what makes it tick, how it works). It may seem like it is best to leave information on how the memory works and what RAM actually stands for to the professionals ... however, this would be a mistake.
It is important even for the average home computer user to understand some of these basics, as it will impact how they use the computer and their expectations of performance under certain work loads and software compatibilities, among other things.
Moving on from the basics, a computer training course should teach more advanced concepts as well. Some of these concepts would include back-up procedures, file maintenance, and data recovery. Security issues are also on the rise, with the increased usage of the Internet, and safeguarding your computer against viruses and other attacks should also be covered in a computer training course. All of these are items that the average computer user should be aware of how to operate. Just knowing this information can save you in the long run from calling that professional for a service call that could literally cost you as much as the computer did in the first place!
Last, but certainly not least, every personal computer user should learn how to install and replace the basic plug-and-play circuit boards or cards that are in every personal computer. A computer training course would simply not be complete without this information. There are many parts that are truly user-replaceable, but unless you know how, you will end up paying that tech big bucks for a simple part swap. Things like that newest video card, an upgraded modem card, installing a firewire card, network card or extra USB port card are very simple.
Unfortunately, unless you are selective in your outline of courses, many basic computer training courses will fail to train you in these aspects of computer maintenance.
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